Product Quality Guarantee
At Instant Outdoor Luxury we strive to offer only the highest quality products on the market and to work with customers to ensure complete satisfaction.
All items come with a manufacturer's warranty and specific warranty details for an item are available on each product page.
What if my product is damaged? Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.
If your item(s) do arrive damaged, please send photos to
email@example.com and we will process an immediate replacement or refund (usually within 1 business day).
We do not charge sales tax unless you are purchasing an item that is being delivered to California. An applicable state tax of 7.25% applies for California residents including a district tax ranging from 0.10% to 1% depending on customer's address.